The desire to implement new technology for your business is born from the desire to solve some sort of problem, such as issues with productivity or operational inefficiencies. The end result should be progress and forward momentum that allows you to improve your business, not over-complicate your infrastructure and bog it down with unnecessary technology.
When was the last time that your organization had an unexpected technology expense blast your IT budget out of the sky? Surprise issues that you don’t plan for could potentially derail your budget for months, or even years, depending on the severity of it. Having a clear idea of what your IT service plan covers is a great way to make sure that you don’t get hit by surprise billing.
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