Walsh IT Group Blog

When you eat food, it’s nice to know exactly what you are putting into your body, be it good or bad. This helps you make better, more educated decisions for the future. Wouldn’t it be nice if you could do that with your business’ technology, too, just by glancing at the label? Well, a new initiative may do just that for certain Internet of Things devices.

When you experience technical difficulties, do you have a process in place to make sure that the problem is resolved in a timely fashion? This process is known as troubleshooting, but it can be a lengthy process when pulled off correctly. Let’s make sure that your staff are all on the same page with the five critical steps of troubleshooting any problems your business encounters with technology.

Can you remember the last time you took a good hard look at your organization’s technology? Chances are they might be getting on in years. You will need to know just how outdated this technology is if you want your company to succeed long-term. Let’s have a discussion about the importance of upgrading your technology, as well as how you can make that determination.

Even if virtual private networking is not a household term, it is, if nothing else, seemingly a pretty straightforward concept. However, there are certain complications that can make it a little difficult to understand for some users. Take, for example, the fact that there are two different types of VPNs. Let’s take a look at what makes them so different and which kind your business should prioritize.

The desire to implement new technology for your business is born from the desire to solve some sort of problem, such as issues with productivity or operational inefficiencies. The end result should be progress and forward momentum that allows you to improve your business, not over-complicate your infrastructure and bog it down with unnecessary technology.

When you think about technology maintenance, how often do you tend to address issues with your infrastructure? Do you wait for something to go wrong before addressing it? If so, you are going about technology maintenance all wrong. When you take this break-fix approach to your IT infrastructure, you run the risk of serious complications that could result in expensive downtime and costly repairs.

The telephone may have once been the dominant form of communication for the office, but video conferencing has quickly overtaken it and become one of, if not the most popular ways for remote and hybrid workplaces to communicate. We think there is a certain value in looking at the many opportunities businesses have to improve their video conferencing solution, so let’s dive into some of the best features you should look for!

When it comes to network security, there are a lot of complex solutions that solve multi-faceted issues, some so mind-boggling in scope that it is simply overwhelming. Then there are the small-scale solutions that you can implement on a day-to-day basis that can make significant changes over time. Locking your computer is one of these tactics, and it should not be overlooked in your security strategy.

There is no greater tool for your business’ success than the technology it uses, at least in theory. If you want to maximize the value you get from your technology, you need to make the correct decisions, which is easier said than done. Let’s go over some of the things to not do with your business technology.

Productivity is of critical importance for businesses, but with the COVID-19 pandemic still ongoing, there are many professionals who are still stuck in crisis control mode and struggling to keep revenue coming in. Let’s take a look at how businesses have been able to make it thus far, despite the circumstances, and how technology has helped to shape the trajectory of this movement.

The cloud has given businesses countless opportunities to change the way they operate on a day-by-day basis for the better. Granted, different businesses will utilize the cloud in different ways, meaning no solution will work quite the same for two different companies. Let’s go over what you need to know about how the cloud is a great investment for your organization.

Not everything goes smoothly for a business. In fact, there are times where you feel like you’re driving a clown car filled with conflicting problems. Like any other part of business, when implementing new technology, there are several things that can go wrong. It can be frustrating, nerve-wracking, and a downright disappointment when it doesn’t live up to the promise. Let’s look at some of the reasons why your IT projects fall on their face, and what can be done proactively so you don’t run into the problem. 

Any business owner responsible for drafting documents to explain processes or procedures knows that images can aid in this goal, giving your users a way to fully understand where to click and what to do. For Windows 10 users, there is a great feature built right into the operating system that lets you take screenshots, and we’re not just talking about the Prt Sc key. In fact, this proposed solution is more dynamic than that key could ever be.

Some organizations are under the impression that they could keep operations moving without their IT infrastructure, but it would simply make doing business impossible. Therefore, it becomes critical to know when to invest in new technologies that can improve operations. Here are some of the critical considerations that any IT decision maker should keep at the top of their mind when looking into new technology for a business.

One of the best ways you can improve operations is by building a knowledge base consisting of policies, procedures, and any other information that needs to be accessed by the people who work for your organization or utilize its services. It’s well-known that businesses that have well-documented policies and procedures have less difficulty bringing new talent on board, experience fewer operational problems, and provide great resources for employees, customers, and vendors. Let’s take a look at what goes into creating a successful working knowledge base.

The cloud is a common tool for businesses, but organizations tend to utilize it in different ways. Some use it to support a remote workforce, while others use it to avoid financing new hardware on a regular basis. Some even use it to fill in the gaps created by product and service demand. However your business uses the cloud, chances are that you will encounter issues if you do not take measures to adequately manage it.

Would you believe us if we told you that the maps we have grown up looking at are remarkably skewed? That pull-down map in the front of every elementary school classroom probably wasn’t to scale, for one reason or another. Modern technology can make it possible for hackers to skew satellite imaging, and this could very well be used in the cybercrime avenue in the future. The developing technology of deepfake images could bring about a whole new type of threat.

Communication tools are one of the cornerstones of any successful office. While you surely leverage certain communication tools, there are others on the market that might be great investments for your organization. Let’s examine some of the many business communication solutions that your company can leverage to its advantage.

When you see the words “artificial intelligence,” what runs through your mind? Some imagine warehouses full of machines pulling items from shelves for order fulfillment, whereas others imagine server rooms operating at maximum capacity. The truth of the matter is that both of these scenarios are correct, depending on the type of organization and industry you’re talking about. Let’s take a look at how artificial intelligence can cut costs, improve operations, and eliminate unnecessary or repetitive tasks for the small business.

COVID-19 forced many businesses to adapt to the new normal, and many of those who simply refused or were unable to do so fell by the wayside. As you can imagine, technology played a pivotal role in helping many businesses adjust to these changes. Let’s take a look at some of the more notable examples of how digital technology has helped businesses adapt to these circumstances.