Walsh IT Group Blog

Owner who takes their craft seriously has a telephone solution of some sort, even if it is just your traditional landline. But what if we told you that there is a much more dynamic, more flexible solution that offers all of the same features without the headaches associated with landlines? A Voice over Internet Protocol (VoIP) solution might be just what you need to revolutionize your communication infrastructure.

Communication tools are one of the cornerstones of any successful office. While you surely leverage certain communication tools, there are others on the market that might be great investments for your organization. Let’s examine some of the many business communication solutions that your company can leverage to its advantage.

When so many shifted over to remote operations during the pandemic, it threw a sizable number of them for a loop. It has taken about a year for the shift to settle in, in fact, and so people everywhere are finally starting to feel the impacts of prolonged remote work. One considerable impact: the fatigue that the digital communications required have brought about, and how overwhelmed your team may feel as a result.

Finding ways to save money is something that most entrepreneurs take pride in. Today, as costs of doing business continue to climb, VoIP can present the business owner with the rare solution that actually saves them money. Hosted VoIP, in particular--where your phone system is hosted in the cloud--presents an innovative and straightforward way to reduce your business’ operational costs. Let’s take a look at some ways it goes about doing this.

In one of the most negative times in recent memory, something positive happened, people started to work from home using technology as a facilitator. This has led a lot of businesses, who hadn’t already, looking to make a digital transformation. As one of the most useful and valuable digital tools, Voice over Internet Protocol is at the center of this shift. Let’s look at VoIP and how it presents the modern business value.

With many businesses having to close their doors for the time being in response to COVID-19, many have started to see remote work as a preferable alternative to stopping their operations completely. Of course, as this is the first time that a sizable portion of these businesses have ever used remote employees, communications have suffered somewhat.

To help prevent this from being the case in your business, we wanted to share a few practices that will help you to more successfully integrate remote work into your organization.

Have you ever sat through a meeting thinking to yourself, “Wow, this meeting is such a waste of time and resources”? I’m going to guess you have, and as a business owner you should never support unproductive processes, and meetings are no exception. So, what do you need to do to make sure that your staff isn’t diligently waiting for a useless, unproductive conference to end? You need to adopt better conferencing solutions. 

Communication is a key business need, and as such, there are a variety of solutions devoted to improving your business’ communications strategy in some way, shape, or form. Here, we’ll go over these solutions, and discuss why they aren’t really “options,” but actually requirements for today’s business.

Messaging applications are critical to the success of the modern business, but it’s important that they don’t compromise security in the pursuit of convenience. There is a specific set of criteria involved with ensuring that your chosen messaging applications are secure.

There are few applications that have come along that are as attractive as VoIP is to a small business owner or administrator. The promise of eliminating the recurring expense of a commercial phone bill, while using the bandwidth that’s already on the books seems like a complete no-brainer for a business, but there are some pitfalls that have to be sidestepped to get the most out of a VoIP solution. Today, we will look at all the pros and cons of implementing a dedicated VoIP solution, and whether the promise of the technology matches up to the reality of deploying it.

For the business owner that likes to keep his/her pulse on how his/her staff communicates, email has traditionally been the best solution. Most enterprise email setups these days will provide you with email, file storage, and an integration for a messaging application--all of which have their uses--but, today’s business owner has to understand that their employees are living more mobile lives and can be productive when they’re on the move. Typically, the email application, no matter how strong their integrations are, doesn’t support real-time text messaging, but today there have been a couple solutions developed to speed up and streamline business communications, they are Slack and Microsoft Teams.